Dusit Thani Manila Hotel, Manila

My stay at the hotel was a mix of positives and negatives. The room was nicely set up with heart shapes on the bed and a plate with a slice of delicious chocolate cake, but it needed some upgrades and had issues like a leaking air conditioner and low-pressure warm water. Despite these drawbacks, the pricing was steep at PHP20000 for 3 nights without breakfast.

The hotel is conveniently located near major malls and restaurants, offering good service but could use some updates in the rooms. The dining experience is satisfactory, though the rates could be more competitive.

I had a mixed experience at this hotel. The room was big and covered all our needs, especially the bed which was the most comfortable and clean, but the overall room felt quite old compared to smaller rooms that I've stayed in before. The service was excellent with smiles and assistance everywhere, a great improvement from my previous stay. The location was excellent for our needs, within walking distance to shopping malls and places of interest, but I wish the breakfast buffet and bathroom doors were better. The dining experience was real good with an extensive menu boasting cultural variances, including some lovely Southeast and South Asian dishes. However, the facilities could use some improvement to match the overall experience.

The hotel's rooms, almost 75% identical to the website images, were very comfortable with friendly staff and lovely Christmas decorations. A suggestion would be to provide more seats in the lobby for waiting guests during check-in and check-out. The room was spacious and well-kept, although some daytime noise from renovations next door was a minor disturbance.

The hotel is conveniently located for easy access to shopping malls and offers nice views. The rooms, although small, come with more than basic amenities. The downgraded bed situation was disappointing, considering it was referred to as a 'free upgrade. '